🔄 Eligibility for Refunds
We offer full refunds within 7 days of your purchase if:
- The product does not function as described, and
- You have contacted our support team with details of the issue, and
- We are unable to resolve the problem within 48 hours.
💡 Note: All products are digital downloads. There is no need to return anything physically.
🚫 Non-Refundable Situations
Refunds will not be issued in the following cases:
- You changed your mind after purchase
- You purchased the product by mistake
- You no longer need the product
- You experienced incompatibility with unsupported systems (e.g., Windows, unless otherwise stated)
- More than 7 days have passed since the purchase
🛠️ Technical Support First
Before requesting a refund, we encourage you to contact our support team. We are often able to resolve issues quickly via email guidance or updated product versions.
✅ How to Request a Refund
To request a refund, please send an email with:
- Your order number
- The product name
- A brief explanation of the issue you encountered
We’ll review your request and respond within 2 business days.
🔐 Secure Payment & Refund Processing
All payments and refunds are handled via secure payment providers. Refunds are returned to the original payment method and may take 3–5 business days to reflect on your account.